TIMWETECH has proprietary technology that enables MNOs to manage the entire customer lifecycle, from acquisition with high effectiveness and preventing fraud, to customer up-sell, cross-sell or churn prevention.
Our approach ensures transparency in the ecosystem while optimising Telco customer communications and customer lifecycle management efforts.
TIMWETECH know-how in the digital ecosystem is vast and dates since the early 2000s. Since then, it has evolved into a comprehensive set of platforms with proprietary algorithms that help to understand shifting market trends, changing consumer interests, introduction of new and better technologies resulting in more effective marketing efforts.
TIMWETECH focuses on understanding consumer behaviour and establishes strong partnerships to deliver the best solutions both for carriers and brands on Digital environment. The solution is enriched by aggregating MNO channels and the best in class fraud control features. All combined makes TIMWETECH a key market player and a certified Google Partner.
A key challenge of mobile carriers is to build sustainable value from their customers over time by increasing engagement and ARPU, while reducing network churn. TIMWETECH supports carriers to achieve their goals, focusing on critical areas of the customer lifecycle, such as acquisition, retention, revenue growth as well as overall customer satisfaction.
TIMWETECH delivers results by activating the CVM insights, by introducing innovative approaches and gamification techniques. This is only possible through our proprietary technology that enables data mining techniques, clustering, behavioural analysis and provides outcome prediction understanding the impacts that immersive gamification mechanics have on customers’ actions.